Installing Sapling

Sapling is available for the following browsers:

•  Google Chrome [link]
• Mozilla Firefox [link]
•  Microsoft Edge [link]

Once installed in your browser, Sapling should work across almost any website. A partial list can be found here: https://sapling.ai/integrations 

Sapling is additionally available forGoogle Docs and in beta for  Microsoft Outlook.

Troubleshooting Steps

Sapling requires that:

1. You can access our query endpoint.
2. You can receive emails from [e-mail]

If you find that you are not receiving suggestions on any website (no text is underlined), please check with your network administrator that the query endpoints (URLs of the form https://*.sapling.ai) are whitelisted.

If you do not receive a confirmation email from [e-mail], please first check that you registered with the right email by seeing if you're able to register your email again (you should see a message saying that the email is already registered).

Once you confirm that you've registered the correct email, please check your spam folder and verify with your IT support staff that you can receive emails from [e-mail].

Please contact [e-mail] if you have additional questions.