Installing Sapling

Sapling is available for the following browsers:

•  Google Chrome [link]
• Mozilla Firefox [link]
•  Microsoft Edge [link]
• Opera [link]

Once installed in your browser, Sapling should work across almost any website. A partial list can be found here: https://sapling.ai/integrations 

For users looking for desktop application support, Sapling offers a desktop app for Windows and MacOS.

Sapling is additionally available forGoogle Docs, Google Slides, and for  Microsoft Outlook and Microsoft Word as add-ins.

Troubleshooting Steps

Sapling requires that:

1. You can access our query endpoint (https://api.sapling.ai/api/v1/ping) and visit https://sapling.ai.
2. You can receive emails from: *@sapling.ai

If you find that you are not receiving suggestions on any website (no text is underlined), please check with your network administrator that the query endpoint (https://api.sapling.ai/api/v1/ping) is whitelisted.

If you do not receive a confirmation email from us, please first check that you registered with the right email by seeing if you're able to register your email again (you should see a message saying that the email is already registered).

Once you confirm that you've registered with the correct email, please check your spam folder and verify with your IT support staff that you can receive emails from *@sapling.ai.

Please contact [e-mail] if you have any additional questions.